Analyzing MOOC Features for Enhancing Students Learning Satisfaction


  • Amelia Anggraini School of Information Systems, Bina Nusantara University.
  • Christina Natalia Tanuwijaya School of Information Systems, Bina Nusantara University.
  • Tanty Oktavia School of Information Systems, Bina Nusantara University.
  • Meyliana Meyliana School of Information Systems, Bina Nusantara University. Doctor of Computer Science, Bina Nusantara University.
  • Harjanto Prabowo Doctor of Computer Science, Bina Nusantara University.
  • Suhono Harso Supangkat Teknologi Informasi, Institut Teknologi Bandung.


Learning Management System (LMS), Massive Open Online Course (MOOC), Students Learning Satisfaction,


This research goal is to identify MOOC features (edX and Coursera) that affect and support students learning satisfaction. The objectives of this research for lecturers are to become an alternative way to conduct learning activity by using the features recommendation and as for students is to support their learning satisfaction that can increase their participation in learning process. The main objective of this research is to find features of Learning Management System (LMS) on Massive Open Online Course (MOOC) based on students learning satisfaction indicators and give feature recommendations for higher education LMS. Data collection method for this research is by spreading 130 questionnaires to students who have participated in MOOC. As for the data analysis, the authors use multiple regression model for analyzing the relationship between the dependent and independent variables and using SPSS Statistics 22 software as a tool for analyzing the collected data. The result from this research shows that communication, lecture and study material, quiz, assignment, and grading features are the features that support students learning satisfaction.


RISTEKDIKTI, “Status keaktifan PTS di Indonesia per 20 Februari 2016 pukul 08:00 wib,” 20 February 2016. [Online]. Available:

S. S. Adkins, “The worldwide market for self-paced elearning products and services: 2010-2015 forecast and analysis,” New Buyers, New Revenues: Self-paced eLearning in High Demand across the Globe , p. 7, July 2011.

D. Shah, “MOOCs in 2013: breaking down the numbers,” EdSurgeNews, 22 December 2013.

B. Nielson, “What’s the difference between a MOOC and an LMS?,” 21 May 2015. [Online]. Available:

S. Banna, “Face-to-face training is still the better choice over digital lessons,” 8 September 2014. [Online]. Available:

BINUS University - IDC, 2009. [Online]. Available: 00/tm-0079_ilm.pdf.

P.-S. Chen e J.-T. Chih, “The Relations between Learner Motivation and Satisfaction with Aspects of Management Training: An Empirical Study in Taiwan,” International Journal of Management, vol. 28, no 1, p. 77, 2011.

R. McGuire, “The best MOOC provider: a review of Coursera, Udacity and edX,” 19 June 2014. [Online]. Available:

D. Shah, “By the numbers: MOOCS in 2015,” 21 December 2015. [Online]. Available:

O. I. Asiri, “A comparison between international and us graduate students’ attitudes and experiences using massive open online courses (MOOCs),” RIT Scholar Works, p. 3, 2014.

Fundación Telefónica, MOOCs in the education of the future: digitizing training, R. M. S. Peña, Ed., Madrid, 2015, p. 44.

Y.-C. Kuo, A. E. Walker, B. R. Belland e K. E. E. Schroder, “A predictive study of student satisfaction in online education programs,” The International Review Of Research In Open And Distance Learning, pp. 17-18, 2013.

M. T. Cole, D. J. Shelley e L. B. Swartz, “Online instruction, e-learning, and student satisfaction: a three year study,” The International Review Of Research in Open and Distributed Learning, 2014.

C. C. Lo, “How student satisfaction factors affect perceived learning,” Journal of the Scholarship of Teaching and Learning, p. 48, 2010.

K. Jin-Il, “A study on the K-MOOC platform standardization measures,” International Journal of Software Engineering and Its Applications, vol. 9, no 1, pp. 221-236, 2015.




How to Cite

Anggraini, A., Tanuwijaya, C. N., Oktavia, T., Meyliana, M., Prabowo, H., & Supangkat, S. H. (2018). Analyzing MOOC Features for Enhancing Students Learning Satisfaction. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 10(1-4), 67–71. Retrieved from

Most read articles by the same author(s)