Empirical Validation of Evaluation Model for Deaf People on Mobile Applications
Keywords:
Deaf People, Mobile Application, Usability Evaluation Model, Validation,Abstract
Usability evaluation is a process that accesses any system or application functions and user experience on it. Many usability evaluation models available to conduct the usability evaluation with the users. Deaf user is usually isolated when concerning on mobile application since they are disabled. However, many mobile applications are available to cater this community which is left unused due to bad user experience towards the applications. The usability evaluation model for the deaf people mobile application is developed to address the needs of deaf people requirement for better user experience in any application. This paper presents empirical findings of validating the model developed through usability evaluation conducted on a selected mobile application for the deaf. The result shows that the developed model is useful to evaluate and reliable for data collection.References
A. Dix, J. Finlay, G. Abowd and R. Beale, Human Computer Interaction, 3rd ed., Prentice Hall, 2004.
J. Nielsen, “Heuristic Evaluation”, Usability Engineering (Vol. 44), doi:10.1145/1508044.1508050, 2014.
ISO, “International Standard: ISO 9241-11, Guidance on Usability, Geneva, 1998.
A. Seffah, M. Donyaee, R. B. Kline and H. K. Padda, “Usability measurement and metrics: A consolidated model”, Software Quality Journal, 14(2), 159-178, 2006.
A. Hussain, “Metric based evaluation of mobile devices: Mobile goal question metric (mGQM)”, (Doctoral dissertation, University of Salford, 2012).
R. Harrison, D. Flood and D. Duce, “Usability of mobile applications: literature review and rationale for a new usability model”, Journal of Interaction Science, 1(1), 1-16, 2013.
R. S. Hassan, “Mobile communication for people with disabilities: A case study on iPhone technology usage for deaf and mute Qatari adults”, International Congress on Communication, 5, 587-596, 2011.
D. Zhang and B. Adipat, “Challenges, methodologies, and issues in the usability testing of mobile applications”, International Journal of Human-Computer Interaction, 18(3), 293-308, 2005.
B Kitchenham,. (2004). Procedures for performing systematic reviews. Keele, UK, Keele University, 33, 2004.
M. Tory & T. Moller, Evaluating visualizations: do expert reviews work? Computer Graphics and Applications, IEEE, 25(5), 8-11, 2005.
J. W. Creswell, Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. 3rd ed., Sage Publications, 2008.
W. Albert, & T. Tullis, Measuring the user experience: collecting, analyzing, and presenting usability metrics. Newnes, 2013.
E. G. Nilsson, Design patterns for user interface for mobile applications. Advances in engineering software, 40(12), 1318-1328., 2009.
Downloads
Published
How to Cite
Issue
Section
License
TRANSFER OF COPYRIGHT AGREEMENT
The manuscript is herewith submitted for publication in the Journal of Telecommunication, Electronic and Computer Engineering (JTEC). It has not been published before, and it is not under consideration for publication in any other journals. It contains no material that is scandalous, obscene, libelous or otherwise contrary to law. When the manuscript is accepted for publication, I, as the author, hereby agree to transfer to JTEC, all rights including those pertaining to electronic forms and transmissions, under existing copyright laws, except for the following, which the author(s) specifically retain(s):
- All proprietary right other than copyright, such as patent rights
- The right to make further copies of all or part of the published article for my use in classroom teaching
- The right to reuse all or part of this manuscript in a compilation of my own works or in a textbook of which I am the author; and
- The right to make copies of the published work for internal distribution within the institution that employs me
I agree that copies made under these circumstances will continue to carry the copyright notice that appears in the original published work. I agree to inform my co-authors, if any, of the above terms. I certify that I have obtained written permission for the use of text, tables, and/or illustrations from any copyrighted source(s), and I agree to supply such written permission(s) to JTEC upon request.