Empirical Validation of Evaluation Model for Deaf People on Mobile Applications

Abstract

Usability evaluation is a process that accesses any system or application functions and user experience on it. Many usability evaluation models available to conduct the usability evaluation with the users. Deaf user is usually isolated when concerning on mobile application since they are disabled. However, many mobile applications are available to cater this community which is left unused due to bad user experience towards the applications. The usability evaluation model for the deaf people mobile application is developed to address the needs of deaf people requirement for better user experience in any application. This paper presents empirical findings of validating the model developed through usability evaluation conducted on a selected mobile application for the deaf. The result shows that the developed model is useful to evaluate and reliable for data collection.