QoS-Based Cloud ERP Selection Model for SMEs

Authors

  • Rowland R. Ogunrinde Faculty of Computer Science & Information Technology, Universiti Putra Malaysia (UPM), 43400, Serdang, Malaysia.
  • Yusmadi Yah Jusoh Faculty of Computer Science & Information Technology, Universiti Putra Malaysia (UPM), 43400, Serdang, Malaysia.
  • Noraini Che Pa Faculty of Computer Science & Information Technology, Universiti Putra Malaysia (UPM), 43400, Serdang, Malaysia.
  • Wan Nurhayati Wan Ab. Rahman Faculty of Computer Science & Information Technology, Universiti Putra Malaysia (UPM), 43400, Serdang, Malaysia.
  • Azizol Abdullah Faculty of Computer Science & Information Technology, Universiti Putra Malaysia (UPM), 43400, Serdang, Malaysia.

Keywords:

ERP Systems, SME, Cloud Computing, Provider, QoS, Selection,

Abstract

The roles played by Enterprise Resource Planning (ERP) systems in any organizations in achieving operational excellence and competitive advantage cannot be underestimated. However, the cost of implementing traditional ERP has been observed to be a bane for most Small and Medium Enterprises (SMEs) which are globally known as the major drivers of most agile economies. Cloud computing is a paradigm technology concept that affords the SMEs opportunities of affordable services in which ERP can be Cloud-hosted and rented on pay-per-use basis, which does not require a great deal of initial capital to ensure business continuity in a highly competitive market. There are a lot of providers offering ERP as Software-as-a-Service (SaaS), the SMEs therefore is being faced with the challenge of selecting a provider with Quality of Service (QoS) suitable enough to meet the customized requirements of the organizations. A model is presented in this paper which seeks to address this selection challenge. Apart from the suitability efforts, the model also further attempts to select the cheapest among a few selected providers already found suitable for the SMEs.

Downloads

Download data is not yet available.

Downloads

Published

2017-06-01

How to Cite

Ogunrinde, R. R., Jusoh, Y. Y., Che Pa, N., Wan Ab. Rahman, W. N., & Abdullah, A. (2017). QoS-Based Cloud ERP Selection Model for SMEs. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 9(2-4), 21–25. Retrieved from https://jtec.utem.edu.my/jtec/article/view/2353

Most read articles by the same author(s)

Similar Articles

You may also start an advanced similarity search for this article.