The Critical Success Factors (CSFs) for IT Projects

Authors

  • Ali Yahya Gheni Faculty of Computer Science and Information Technology, Universiti Putra Malaysia, 43400 UPM Serdang, Selangor, Malaysia. Faculty of Computer Science, University of Baghdad.
  • Yusmadi Yah Jusoh Faculty of Computer Science and Information Technology, Universiti Putra Malaysia, 43400 UPM Serdang, Selangor, Malaysia.
  • Marzanah A. Jabar Faculty of Computer Science and Information Technology, Universiti Putra Malaysia, 43400 UPM Serdang, Selangor, Malaysia.
  • Norhayati Mohd Ali Faculty of Computer Science and Information Technology, Universiti Putra Malaysia, 43400 UPM Serdang, Selangor, Malaysia.

Keywords:

Critical Success Factor, IT Projects, Systematic Literature Review,

Abstract

Huge yearly investments were made by organizations for the development and maintenance. However, it has been reported that most of the IT projects fails as it is delayed, over budget and discontinued quality. A systematic literature review (SLR) was conducted to identify the critical success factors (CSFs) for the IT projects. Nine (9) CSFs was identified from the SLR. An online survey was conducted among 103 respondents from developers and IT managers. The data was analyzed using the Statistical Package for Social Science (SPSS 22). The findings showed that the highest CSFs of IT projects is commitment and motivation. Project monitoring was found the lowest score ranked by respondents.

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Published

2017-10-20

How to Cite

Gheni, A. Y., Jusoh, Y. Y., A. Jabar, M., & Mohd Ali, N. (2017). The Critical Success Factors (CSFs) for IT Projects. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 9(3-3), 13–17. Retrieved from https://jtec.utem.edu.my/jtec/article/view/2865

Issue

Vol. 9 No. 3-3: Special Issue on Software Engineering I

Section

Articles

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