A Conceptual Model of Information Sharing in E-Government Services
Keywords:E-Government Services, E-Procurement, Information Sharing,
AbstractAs to provide a better delivery of e-government services, guides should be given to support information sharing and integration. Good practices in information sharing among the state government’s agencies should be adopted. In Malaysia, currently, there is insufficient information about the current practices, states or level of maturity, requirements, models adopted in relation to information sharing for the e-services’ implementation among the government agencies. Previous studies in Malaysia have been conducted in relation to critical factors for e-government services and information sharing. These previous studies focused on conceptual framework which need for more efforts in creating an integrative model to guide information sharing for e-government services. The primary aim of this study is to propose information sharing model to support implementation of e-government for Malaysia and Indonesia environment. A theoretical study is conducted to analyze several prominent information sharing models to identify the appropriate information sharing practices in delivering e-government services. Case studies will be applied to explore the current practices and the state of maturity level of information sharing at inter-organizational level among the states. In-depth interviews to public-sector participants will be carried out based on the best practices. Government documents will also be reviewed to learn the agencies’ vision, mission, objectives and others. The findings will be used as a foundation. These outputs are also expected to formulate guidelines and procedure to best guide information sharing framework to support an implementation of e-government services in Malaysia and Indonesia.
M. M. Hasan, P. Loucopoulos, D. Anagnostopoulos, and M. Nikolaidou, “Regulatory requirements compliance in e-Government service development,” in Proc. 18th International Conference on Computer and Information Technology (ICCIT), Dhaka, Bangladesh, 2015, pp. 254-259.
M. A. Mohammed, “E-government architecture uses data warehouse techniques to increase information sharing in Iraqi universities,” in Proc. IEEE Symposium on E-Learning, E-Management and E-Services (IS3e), Kuala Lumpur, Malaysia, 2012, pp. 1-5.
N. M. Noor, and J, Salim, “Factors Influencing Employee Knowledge Sharing Capabilities in Electronic Government Agencies in Malaysia,” IJCSI International Journal of Computer Science Issues., vol. 8, no. 4, pp. 108–114, 2011.
A. Aman, and H. Kasimin, “E-government evaluation: The case of eprocurement in Malaysia government,” in Proc. International Conference Internet Technology and Secured Transactions (ICITST), London, United Kingdom, 2010, pp. 1-6.
M. N. M. Nawi, S. Roslan, N. A. Salleh, F. Zulhumandi, and A.N. Harun, “The Benefits and Challenges of E-procurement Implementation: A Case Study of Malaysian Company,” International Journal of Economics and Financial Issues., vol. 6, no. 7, pp. 329–332, 2016.
L. Carter, and F. Belanger, “The utilization of e-government services: citizen trust, innovation and acceptance factors,” Information Systems Journal., vol. 15, no. 1, pp. 5–25, 2005.
K. Layne, and J. Lee, “Developing fully functional E-government: A four stage model,” Government Information Quarterly., vol. 18, pp. 122–136, 2001.
G. Ramantoko, and H. Irawan, “Information Sharing Model in Supporting Implementation of e-Procurement Service: Case of Bandung City,” International Journal of Supply Chain Management., vol. 6, no. 3, pp. 252–257, 2017.
T. Sidorof, and E. Hyvonen, “Semantic E-government Portals – A Case Study,” in Proc. ISWC-2005 Workshop Semantic Web Case Studies and Best Practices for eBusiness (SWCASE05), Galway, Ireland, 2005, pp. 1-8.
J. Gil-Garcia, I. Chengalur-Smith, and P. Duchessi, “Collaborative Egovernment: impediments and benefits of information-sharing projects in the public sector,” European Journal of Information Systems., vol. 16, pp. 121–133, 2007.
Z. Wang, and J. Lei, “A Study of Spatial Information Sharing Model Based on Geological Hazard Domain Ontology,” in Proc. Fifth International Conference on Computational and Information Sciences (ICCIS), Hubei, China, 2013, pp. 268-270.
A. M. Abdelhadi, K. Abdu, A. Awada, and A. A. Monem, “An Information Sharing Model for Construction Business Using Cloud Technology,” in Proc. Developments of E-Systems Engineering (DeSE), International Conference, Dubai, UAE, 2015, pp. 239-244.
K. Z. Bijon, M.M. Haque, and R. Hasan, “A trust based Information sharing model (TRUISM) in MANET in the presence of uncertainty,” in Proc. Twelfth Annual International Conference on Privacy, Security and Trust (PST), Toronto, Canada, 2014, pp. 347-354.
S. Yingzoa, and L. Jing, “Information Sharing Model of Supply Chain Based on Third Party Logistics Providers,” in Proc. ISECS International Colloquium on Computing, Communication, Control, and Management, Sanya, China, 2009, pp. 139-143.
E. A. Ageshin, “E-Procurement at work; case study,” Production and Inventory Management Journal., vol. 41, no. 1, pp. 48-53, 2001.
A. AlKhalifah, and G. A. Ansari, “Modeling of E-procurement System through UML using Data Mining Technique for Supplier Performance,” in Proc. International Conference Software Networking (ICSN), Jeju Island, South Korea, 2016, pp. 1-6.
E. Tatoglu, E. Bayraktar, I. Golgeci, S. C. L. Koh, M. Demirbag, and S. Zaim, “How do supply chain management and information systems practices influence operational performance? Evidence from emerging country SMEs,” International Journal of Logistics Research and Applications., vol. 19, no. 3, pp. 181–199, 2016.
A. De Toni, and G. Nassimbeni, “Buyer-supplier operational practices, sourcing policies and plant performances: Results of an empirical research,” International Journal of Production Research, vol. 37, no. 3, pp. 597–619, 1999.
R. Klein, A. Rai, and D.W. Straub, “Competitive and Cooperative Positioning in Supply Chain Logistics Relationships,” Decision Sciences., vol. 38, no. 4, pp. 611–646, 2007.
B. M. Zunk, M. J. Marchner, I. Uitz, C. Lerch, and H. Schiele, “The Role of E-Procurement in the Austrian Construction Industry: Adoption Rate, Benefits and Barriers,” International Journal of Industrial Engineering and Management (IJIEM)., vol. 5, no. 1, pp. 13– 21, 2014.
M. Kim, N. C. Suresh, and C. Kocabasoglu-Hillmer, “A contextual analysis of the impact of strategic sourcing and E-procurement on performance,” Journal of Business & Industrial Marketing., vol. 30, no. 1, pp. 1–16, 2015.
W. H. DeLone, an E. R. McLean, “The DeLone and McLean Model of Information Systems Success: A Ten-Year Update,” Journal of Management Information Systems., vol. 19, no. 4, pp. 9–30, 2003.
S. M. Jafari, N. A. Ali, M. Sambasivan, and M. F. Said, “A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance,” in Proc. IEEE International Conference on Information Reuse and Integration (IRI), Las Vegas, USA, 2011, pp. 342-346.
How to Cite
TRANSFER OF COPYRIGHT AGREEMENT
The manuscript is herewith submitted for publication in the Journal of Telecommunication, Electronic and Computer Engineering (JTEC). It has not been published before, and it is not under consideration for publication in any other journals. It contains no material that is scandalous, obscene, libelous or otherwise contrary to law. When the manuscript is accepted for publication, I, as the author, hereby agree to transfer to JTEC, all rights including those pertaining to electronic forms and transmissions, under existing copyright laws, except for the following, which the author(s) specifically retain(s):
- All proprietary right other than copyright, such as patent rights
- The right to make further copies of all or part of the published article for my use in classroom teaching
- The right to reuse all or part of this manuscript in a compilation of my own works or in a textbook of which I am the author; and
- The right to make copies of the published work for internal distribution within the institution that employs me
I agree that copies made under these circumstances will continue to carry the copyright notice that appears in the original published work. I agree to inform my co-authors, if any, of the above terms. I certify that I have obtained written permission for the use of text, tables, and/or illustrations from any copyrighted source(s), and I agree to supply such written permission(s) to JTEC upon request.