Subjective Measurements Analysis of Usability Evaluation for Deaf People Mobile Applications
Keywords:Deaf people, Mobile application, Subjective metrics, Usability evaluation model,
AbstractUsability evaluation is an important element that will enable to identify performance of any system or application. Through identification of these issue, usefulness of a product can be improvised. Many usability models are available to evaluate the system usability. Usability data can be collected in two different method which is objective and subjective data. This paper present subjective data analysis of usability evaluation conducted with deaf people mobile application. The results show that the application evaluated having low satisfaction score for deaf people.
A. Dix, J. Finlay, G. Abowd and R. Beale, Human Computer Interaction, 3rd ed., Prentice Hall, 2004.
J. Nielsen, “Heuristic Evaluation”, Usability Engineering (Vol. 44), doi:10.1145/1508044.1508050, 2014.
W. Albert, & T. Tullis, Measuring the user experience: collecting, analyzing, and presenting usability metrics. Newnes, 2013.
R. S. Hassan, “Mobile communication for people with disabilities: A case study on iPhone technology usage for deaf and mute Qatari adults”, International Congress on Communication, 5, 587-596, 2011.
E. G. Nilsson, Design patterns for user interface for mobile applications. Advances in engineering software, 40(12), 1318-1328., 2009.
J. W. Creswell, Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. 3rd ed., Sage Publications, 2008.
D. Zhang and B. Adipat, “Challenges, methodologies, and issues in the usability testing of mobile applications”, International Journal of Human-Computer Interaction, 18(3), 293-308, 2005
A. Seffah, M. Donyaee, R. B. Kline and H. K. Padda, “Usability measurement and metrics: A consolidated model”, Software Quality Journal, 14(2), 159-178, 2006.
A. Hussain, “Metric based evaluation of mobile devices: Mobile goal question metric (mGQM)”, (Doctoral dissertation, University of Salford, 2012).
R. Harrison, D. Flood and D. Duce, “Usability of mobile applications: literature review and rationale for a new usability model”, Journal of Interaction Science, 1(1), 1-16, 2013.
R. Holcomb, & A. L., Tharp. Users, a software usability model and product evaluation. Interacting with Computers. 3(2): 155-166. 1991.
ISO, “International Standard: ISO 9241-11, Guidance on Usability, Geneva, 1998
B. Shackel. Usability-Context, Framework, Definition, Design And Evaluation. Human Factors For Informatics Usability. 21-37. 1991
B. John. SUS - A quick and dirty usability scale. Journal. Retrieved from www.usabilitynet.org/trump/documents/Suschapt.doc, 1994.
J. R. Lewis. IBM computer usability satisfaction questionnaires: Psychometric evaluation and instructions for use. International Journal of Human-Computer Interaction, 7(1), 57 - 78. 1995.
J. P. Chin, et al. Development of an instrument measuring user satisfaction of the human-computer interface. Paper presented at the Proceedings of the SIGCHI conference on Human factors in computing systems., 1988.
How to Cite
TRANSFER OF COPYRIGHT AGREEMENT
The manuscript is herewith submitted for publication in the Journal of Telecommunication, Electronic and Computer Engineering (JTEC). It has not been published before, and it is not under consideration for publication in any other journals. It contains no material that is scandalous, obscene, libelous or otherwise contrary to law. When the manuscript is accepted for publication, I, as the author, hereby agree to transfer to JTEC, all rights including those pertaining to electronic forms and transmissions, under existing copyright laws, except for the following, which the author(s) specifically retain(s):
- All proprietary right other than copyright, such as patent rights
- The right to make further copies of all or part of the published article for my use in classroom teaching
- The right to reuse all or part of this manuscript in a compilation of my own works or in a textbook of which I am the author; and
- The right to make copies of the published work for internal distribution within the institution that employs me
I agree that copies made under these circumstances will continue to carry the copyright notice that appears in the original published work. I agree to inform my co-authors, if any, of the above terms. I certify that I have obtained written permission for the use of text, tables, and/or illustrations from any copyrighted source(s), and I agree to supply such written permission(s) to JTEC upon request.