An Analysis of Knowledge Management Challenges in Agile Global Software Development

Authors

  • Zohaib Ahmed Faculty of Engineering and Computer Science, National University of Modern Languages, Islamabad 44000, Pakistan. Research Center for Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, 43600 UKM Bangi, Selangor, Malaysia.
  • Zulkefli Mansor Research Center for Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, 43600 UKM Bangi, Selangor, Malaysia.
  • Kamsuriah Ahmad Research Center for Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, 43600 UKM Bangi, Selangor, Malaysia.

Keywords:

Agile, Challenges, Global Software Development, Knowledge Management,

Abstract

Agile global software development is an emerging trend in the software industry despite of the fundamental contradiction between the nature of agile methods and global software development. Agile methods heavily rely on informal communication and coordination mechanisms thus making use of tacit knowledge while in global software development, knowledge is mostly of the explicit nature owing to the formal communication methods. This major difference puts forth some serious challenges to knowledge management in an agile global software environment. This study identifies those challenges through the literature review to lay down the foundation for future research. Seven challenges have been identified as the result of the literature review of the studies between 2014 to 2016 in three databases. The identified challenges have been prioritized based on their frequency of occurrence. Knowledge management is an important aspect of software development and organizations round the globe are focusing on the efficient and effective ways to manage knowledge. It is recommended to address these challenges to pave way for the knowledge management when using agile methods in global software development to achieve better quality software products.

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Published

2017-10-20

How to Cite

Ahmed, Z., Mansor, Z., & Ahmad, K. (2017). An Analysis of Knowledge Management Challenges in Agile Global Software Development. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 9(3-4), 63–66. Retrieved from https://jtec.utem.edu.my/jtec/article/view/2919

Issue

Vol. 9 No. 3-4: Special Issue on Software Engineering II

Section

Articles

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