Development of A New Model for the Usability Evaluation of M-commerce Applications

Authors

  • A. S. Ajibola School of Computing, University of South Africa, Johannesburg, South Africa
  • E. T. Abiodun Department of Computer Science, Kwara State Polytechnic, Ilorin, Nigeria
  • L. Goosen Department of Science and Technology Education, University of South Africa, Pretoria, South Africa

Keywords:

Usability evaluation, Usability attributes, Usability models, User experience

Abstract

The acceptance of Mobile commerce (M-commerce) applications has become a way of life for business professionals and mobile shoppers. The global acceptance and increase in its usefulness have resulted in concerns about the availability of a suitable model for its usability evaluation. In order to fill this literature gap, the study introduced the MObile Shoppers Application Development (MOSAD) usability model to address the limitations in current usability models when applied in the context of M-commerce applications. The proposed model in this study incorporates different essential attributes from widely accepted usability models, which helped develop a more detailed usability model for M-commerce applications. The attributes in the proposed model are not entirely new; however, the current and widely accepted usability models failed to consider some of them. This neglect could lead to usability evaluation flaws and affect the outcomes of usability evaluations of M-commerce applications.

Downloads

Published

2022-09-30

How to Cite

Ajibola, A. S. ., Abiodun, E. T. ., & Goosen, L. . (2022). Development of A New Model for the Usability Evaluation of M-commerce Applications. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 14(3), 1–9. Retrieved from https://jtec.utem.edu.my/jtec/article/view/6189

Issue

Vol. 14 No. 3 (2022): July - September 2022

Section

Articles

License

TRANSFER OF COPYRIGHT AGREEMENT

The manuscript is herewith submitted for publication in the Journal of Telecommunication, Electronic and Computer Engineering (JTEC). It has not been published before, and it is not under consideration for publication in any other journals. It contains no material that is scandalous, obscene, libelous or otherwise contrary to law. When the manuscript is accepted for publication, I, as the author, hereby agree to transfer to JTEC, all rights including those pertaining to electronic forms and transmissions, under existing copyright laws, except for the following, which the author(s) specifically retain(s):

  1. All proprietary right other than copyright, such as patent rights
  2. The right to make further copies of all or part of the published article for my use in classroom teaching
  3. The right to reuse all or part of this manuscript in a compilation of my own works or in a textbook of which I am the author; and
  4. The right to make copies of the published work for internal distribution within the institution that employs me

I agree that copies made under these circumstances will continue to carry the copyright notice that appears in the original published work. I agree to inform my co-authors, if any, of the above terms. I certify that I have obtained written permission for the use of text, tables, and/or illustrations from any copyrighted source(s), and I agree to supply such written permission(s) to JTEC upon request.