A Mobile Application for Learning Enterprise Resource Planning
Keywords:
Enterprise Resource Learning, ERP Learning, Gamification in ERP education, Mobile-Learning AppAbstract
With the growing demand for Enterprise Resource Planning (ERP) literate graduates in the professional world, ERP education is an imperative aspect that has been integrated into universities. However, for many higher education institutions, the affordability of a commercial ERP system for courses is not practical. On the other hand, students struggle to grasp the concept of business processes and enterprise systems. They have difficulties in fully understanding the interrelationship of various ERP modules, especially new ERP features such as Business Intelligence (BI) and Business Analytics (BA), in meeting the holistic organisational objectives. This struggle was reinforced by the COVID -19 pandemic, which forced courses to be moved from face-to-face to online platforms. In this paper, a gamified mobile learning approach for ERP learning has been proposed and implemented to enhance ERP knowledge retention, improve the availability of ERP learning material, and expose new ERP features. The mobile application, named LearnES, consists of the application of gamification and adapted learning components based on various learning models. A research model with hypotheses was developed to test the outcomes of the solution, and the application was evaluated through a mixed survey-based approach. Following the evaluation, participants manifested a favourable attitude towards learning ERP through the mobile application.
References
Zadeh, A. H., Zolbanin, H. M., Sengupta, A., & Schultz, T. (2020). Teaching Tip: Enhancing ERP Learning Outcomes through Microsoft Dynamics. Journal of Information Systems Education, 31(2), 83-95.
Zagulova, D.,Boltunova, V.,Katalnikova, S.,Prokofyeva, N. and Synytsya, K. (2019) Personalized E-Learning: Relation Between Felder– Silverman Model and Academic Performance. Applied Computer Systems, Vol.24 (Issue 1), pp. 25-31. https://doi.org/10.2478/acss-2019-0004.
Grabis J., Sandkuhl K., Stamer D., 2015, Collaborative teaching of ERP systems in international context, ICEIS 2015 - 17th International Conference on Enterprise Information Systems, Proceedings,1.
K. M. Mahanga and L. F. Seymour, “Enterprise Resource Planning Teaching Challenges faced by Lecturers in Africa”, Proceedings of the 9th IDIA conference, IDIA2015, Nungwi, Zanzibar, pp. 343-353, 2015.
U. Ruhi, “An experiential learning pedagogical framework for enterprise systems education in business schools,” The International Journal of Management Education, vol. 14, no. 2, pp. 198–211, Jul. 2016, doi: 10.1016/j.ijme.2016.04.006.
Deznabi, Iman, et al. “Impact of the COVID-19 Pandemic on the Academic Community Results from a Survey Conducted at University of Massachusetts Amherst.” Digital Government: Research and Practice, vol. 2, no. 2, 20 Jan. 2021, pp. 1–12, 10.1145/3436731.
Davis, Charles H. and Comeau, Jana (2004) “Enterprise Integration in Business Education: Design and Outcomes of a Capstone ERP-based Undergraduate e-Business Management Course,” Journal of Information Systems Education: Vol. 15 : Iss.3,287-300.
Jheengut, Kaushal and Cauleechurn, Dinesha and Cadersaib, Zarine, Teaching Methods Used for ERP – Focus on Gamification (September 12, 2020). International Conference on Business Management, Innovation & Sustainability (ICBMIS)2020.
Darban, M.; Kwak, D.H.A.; Deng, S.L.; Srite, M.; Lee, S. Antecedents and consequences of perceived knowledge update in the context of an ERP simulation game: A multi-level perspective. Comput. Educ. 2016, 103, 87–98.
Tina Beranič & Marjan Heričko, 2019. “Introducing ERP Concepts to IT Students Using an Experiential Learning Approach with an Emphasis on Reflection,” Sustainability, MDPI, Open Access Journal, vol. 11(18), pages 1-17, September.
Jheengut, K., Cauleechurn, D. and Cadersaib, Z. (2021) Enterprise Resource Planning Teaching in Post-Pandemic using gamification, p. 252. doi:10.1109/ICoICT52021.2021.9527497.
Tsuruta, A., 2020. The Average Millennial’s Attention Span—Shorter Than Your Goldfish’s. [Online] Repsly.com. Available at: <https://www.repsly.com/blog/consumer-goods/the-average-millennials-attention-span-shorter-than-your-goldfishs> [Accessed 7 November 2021].
Knigge, M.; Prifti, L.; Kienegger, H.; Krcmar, H.(2017). Teaching enterprise organisation and enterprise resource planning systems in schools: Playing a serious game with pupils. s.l., s.n., pp. 486-495.
Munogee, P., Moctaram, H., & Cadersaib, Z. (2019). Using a Gamification Approach to teach ERP in Higher Education. 2019 Conference on Next Generation Computing Applications (NextComp), 1-6.
Tiwari, S. R., Nafees, L., & Krishnan, O. (2014). Simulation as a pedagogical tool: Measurement of impact on perceived effective learning. The International Journal of Management Education, 12(3), 260–270.
Deznabi, Iman, et al. “Impact of the COVID-19 Pandemic on the Academic Community Results from a Survey Conducted at University of Massachusetts Amherst.” Digital Government: Research and Practice, vol. 2, no. 2, 20 Jan. 2021, pp. 1–12, 10.1145/3436731.
Zorluoğlu, S. L. & Güven, Ç., 2020. Analysis of 5th Grade Science Learning Outcomes and Exam Questions According to Revised Bloom Taxonomy. Journal of Educational Issues, 4 3, 6(1), p. 58.
Schwade, F.; Schubert, P. The ERP Challenge: An Integrated E-learning Platform for the Teaching of Practical ERP Skills in Universities. Procedia Comput. Sci. 2016, 100, 147–155.
Scholtz, B., Kapeso, M., & Villiers, R.D. (2017). The Usefulness and Ease of Use of a Mobile Simulation Application for Learning of ERP Systems. South Afr. Comput. J., 29.
F. L. Khaleel, T. S. M. T. Wook, N. S. Ashaari, and A. Ismail, “Gamification Elements for Learning Applications,” International Journal on Advanced Science, Engineering and Information Technology, in press, vol. 6, no. 6, pp. 868-874, 2016.
Alcivar, Isabel and Andres G. Abad. “Design and evaluation of a gamified system for ERP training.” Comput. Hum. Behav. 58 (2016): 109-118.
Dreimane, S., 2018. Gamification for Education: Review of Current Publications. Didactics of Smart Pedagogy, pp. 453-46.
Michon, J.-F. et al. (2016) Experience real-time analytics: Enabling business analytics competency with ERPsim for SAP HANA.
El-Telbany , O. & Elragal, A., 2017. Gamification of Enterprise Systems: A Lifecycle Approach. Procedia Computer Science, Volume 121.
N. Zaric, S. Scepanovic, U. Schroeder (2018) “Learning style gamification model: Gamification in E-Learning based on students’s learning styles”, ICERI2018 Proceedings, pp. 4654-4663.
Persaud, C., 2018. Bloom’s Taxonomy: The Ultimate Guide | Top Hat. [Online]
Available at: https://tophat.com/blog/blooms-taxonomy-ultimate-guide/ [Accessed 08 03 2022].
Chen, L., Keys, A. and Gaber, D. (2015) ‘How Does ERPsim Influence Students’ Perceived Learning Outcomes in an Information Systems Course? An Empirical Study’, 26, p. 13.
Graf, Sabine, Silvia Rita Viola, and T. Leo Kinshuk. “Representative characteristics of Felder- Silverman learning styles: An empirical model.” In Proceedings of the IADIS International Conference on Cognition and Exploratory Learning in Digital Age (CELDA 2006), Barcelona, Spain, pp. 235-242. 2006.
M. Hwang and K. Cruthirds, “Impact of an ERP simulation game on online learning,” The International Journal of Management Education, vol. 15, no. 1, pp. 60–66, Mar. 2017, doi: 10.1016/j.ijme.2017.01.004.
Winkelmann, Axel and Leyh, Christian (2010) “Teaching ERP systems: A Multi-Perspective View on the ERP System Market,” Journal of Information Systems Education: Vol. 21 : Iss. 2 , 233-240.
Downloads
Published
How to Cite
Issue
Section
License
TRANSFER OF COPYRIGHT AGREEMENT
The manuscript is herewith submitted for publication in the Journal of Telecommunication, Electronic and Computer Engineering (JTEC). It has not been published before, and it is not under consideration for publication in any other journals. It contains no material that is scandalous, obscene, libelous or otherwise contrary to law. When the manuscript is accepted for publication, I, as the author, hereby agree to transfer to JTEC, all rights including those pertaining to electronic forms and transmissions, under existing copyright laws, except for the following, which the author(s) specifically retain(s):
- All proprietary right other than copyright, such as patent rights
- The right to make further copies of all or part of the published article for my use in classroom teaching
- The right to reuse all or part of this manuscript in a compilation of my own works or in a textbook of which I am the author; and
- The right to make copies of the published work for internal distribution within the institution that employs me
I agree that copies made under these circumstances will continue to carry the copyright notice that appears in the original published work. I agree to inform my co-authors, if any, of the above terms. I certify that I have obtained written permission for the use of text, tables, and/or illustrations from any copyrighted source(s), and I agree to supply such written permission(s) to JTEC upon request.