Selecting Requirement Elicitation Methods for Designing ICT Application in Minority Community
Keywords:Minority Communities, Requirement Elicitation, ICT Application Design,
AbstractIn recent years, Information and Communication Technologies or widely known as ICT has rapidly acquired a place in society. ICT facilitates communities in terms of providing the latest information updates on various fields such as business, education, sports and many more. Various ICT applications have been developed to cater these arising needs. In ensuring the developed ICT applications achieving its purposes, user requirements must be fulfilled. Thus, gathering requirements from communities during system development is an important phase. A suitable elicitation technique is needed as this will determine the quality and accuracy of the requirements gathered which ensures success of the developed system. The same applies when developing systems for minority communities. Hence, this paper explores the existing requirement elicitation techniques to gain insight for constructing a suitable requirement elicitation technique for minority communities. As a result, a proposed framework for eliciting requirements in the minority community will be discussed.
D. Diminescu, A. Hepp, S. Welling, I. Maya-Jariego, and S. Yates, ICT Supply and Demand in Immigrant and Ethnic Minority in France, Germany, Spain and United Kingdom. Spain: European Commision Joint Research Centre, Institute for Prospective Technological Studies, 2009.
T. E. Britannica, Minority (Sociology), Feb. 2016. Retrieved from Encyclopædia of Britannica: http://www.britannica.com/topic/minority.
D. Zowghi and C. Coulin, Requirements Elicitation A Survey of Techniques, Approaches and Tools, Springer, 2005.
K. Pohl and C. Rupp, Requirement Engineering Fundamentals. Santa Barbara, CA: Rocky Nook Inc., 2011.
A. M. Hickey and A. M. Davis, “The Role of Requirements Elicitation Techniques in Achieving Software Quality,” Requirements Eng. Workshop: Foundations for Software Quality (REFSQ), 2002.
D. Owen, A. E. Green, M. McLeod, I. Law, T. Challis, and D. Wilkinson, The Use of and Attitudes Towards Information and Communication Technologies (ICT) by People From Black and Minority Ethnic Groups Living in Deprived Areas. Research Report RR450, The Centre for Research in Ethnic Relations and The Institute for Employment Research, University of Warwick, 2003.
S. T. Siew, A. W. Yeo, and T. Zaman, T. “Participatory Action Research in Software Development: Indigenous Knowledge Management Systems Case Study,” In M. Kurosu, Human-Computer Interaction. Human-Centred Design Approaches, Methods, Tools, and Environments, Berlin Heidelberg: Springer-Verlag, pp. 470–479, 2013.
A. M. Hickey and A. M. Davis, “Elicitation Technique Selection: How Do Experts Do It?,” Proceedings of the 11th IEEE International Requirements Engineering Conference, 2003.
M. Yousuf, M. Asger, and M. Bokhari, “A Systematic Approach for Requirements Elicitation Techniques Selection: A Review,” International Journal of Advanced Research in Computer Science and Software Engineering, vol. 5, no. 4, pp.1399-1403, 2015.
F. Anwar and R. Razali, “A Practical Guide to Requirements Elicitation,” Middle-East Journal of Scientific Research , vol. 11, no. 8, pp. 1059-1067, 2012.
G. J. Browne and M. B. Rogich, “An empirical investigation of user requirements elicitation: Comparing the effectiveness of prompting techniques,” Journal of Management Information Systems, vol. 17, no. 4, pp. 223-249, 2001.
A. M. Hickey and A. M. Davis, “A unified model of requirements elicitation,” Journal of Management Information Systems, vol. 20, no. 4, pp. 65-84, 2004.
J. Coughlan, R. D. Macredie, “Effective communication in requirements elicitation: a comparison of methodologies,” Req Eng vol. 7, pp. 47–60, 2002.
C. Rolland, C. Ben Achour, C. Cauvet, J. Ralyte, A. Sutcliffe N. A. M. Maiden, M. Jarke, P. Haumer, K. Pohl, E. Dubois, P. Heymans “A proposal for a scenario classification framework,” Req Eng, vol. 3, no. 1, pp. 23–47, 1998.
N. Isabirye and S. Flowerday, ”A model for eliciting user requirements specific to South African rural areas,” Research Conference of the South African Institute of Computer Scientists and Information Technologists on IT research in developing countries: riding the wave of technology. ACM, 2008.
K. Pitula and T. Radhakrishnan, “On eliciting requirements from endusers in the ICT4D domain”, Req Eng, vol. 16, no. 4, pp. 323-351, 2011.
A. Sadig and A. Sahraoui, “Culture Effect on Requirements Elicitation Practice in Developing Countries,” International Journal of Software Engineering & Applications, vol. 8, no. 1, pp. 49-58, 2017.
M. Desmukh and M. Pund, “Effective Software Requirement Designing for Indian Rural Women,” International Journal of Advanced Engineering Research and Applications (IJAERA), pp. 246- 252, 2015.
N. Backhaus, S. Brandenburg, and A. Trapp, Positive Technology and User Experience for Human Needs in Developing Countries: Some Considerations, Springer, 2014.
How to Cite
TRANSFER OF COPYRIGHT AGREEMENT
The manuscript is herewith submitted for publication in the Journal of Telecommunication, Electronic and Computer Engineering (JTEC). It has not been published before, and it is not under consideration for publication in any other journals. It contains no material that is scandalous, obscene, libelous or otherwise contrary to law. When the manuscript is accepted for publication, I, as the author, hereby agree to transfer to JTEC, all rights including those pertaining to electronic forms and transmissions, under existing copyright laws, except for the following, which the author(s) specifically retain(s):
- All proprietary right other than copyright, such as patent rights
- The right to make further copies of all or part of the published article for my use in classroom teaching
- The right to reuse all or part of this manuscript in a compilation of my own works or in a textbook of which I am the author; and
- The right to make copies of the published work for internal distribution within the institution that employs me
I agree that copies made under these circumstances will continue to carry the copyright notice that appears in the original published work. I agree to inform my co-authors, if any, of the above terms. I certify that I have obtained written permission for the use of text, tables, and/or illustrations from any copyrighted source(s), and I agree to supply such written permission(s) to JTEC upon request.