Selecting Requirement Elicitation Methods for Designing ICT Application in Minority Community

Abstract

In recent years, Information and Communication Technologies or widely known as ICT has rapidly acquired a place in society. ICT facilitates communities in terms of providing the latest information updates on various fields such as business, education, sports and many more. Various ICT applications have been developed to cater these arising needs. In ensuring the developed ICT applications achieving its purposes, user requirements must be fulfilled. Thus, gathering requirements from communities during system development is an important phase. A suitable elicitation technique is needed as this will determine the quality and accuracy of the requirements gathered which ensures success of the developed system. The same applies when developing systems for minority communities. Hence, this paper explores the existing requirement elicitation techniques to gain insight for constructing a suitable requirement elicitation technique for minority communities. As a result, a proposed framework for eliciting requirements in the minority community will be discussed.