Evaluation Model to Assess the Effectiveness of Coordination Processes in Global Software Development Projects: A Roadmap


  • Anusuyah Subbarao Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia. Multimedia University, Cyberjaya, Selangor, Malaysia.
  • Mohd Naz’ri Mahrin Multimedia University, Cyberjaya, Selangor, Malaysia.


Assess, Coordination Processes, Coordination Strategies, Global Software Development,


Research shows that software organizations are facing many challenges related to coordinate issues by adopting Global Software Development (GSD) approach. Coordination is a primary mechanism used in between collocated and distributed software development teams in GSD environment. A lack of coordination in GSD can decrease the productivity, complicate the process and delay the completion of tasks. Effective coordination is a crucial aspect in successful software projects. In order to coordinate the processes effectively, it need to be assessed. Research shows that there were less studies on assessing the effectiveness of the coordination processes. Hence, this study intends to identify the coordination processes, coordination strategies, indicators related to the identified coordination processes and coordination strategies used in GSDbase software development organization. This paper presents the roadmap to formulate the evaluation model for GSD coordination processes; made up of indicators for every coordination processes components. In general, project managers can utilise this model as it will serve as a guideline to assess the coordination processes effectively between collocated and distributed team in GSD environment.


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How to Cite

Subbarao, A., & Mahrin, M. N. (2017). Evaluation Model to Assess the Effectiveness of Coordination Processes in Global Software Development Projects: A Roadmap. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 9(3-3), 67–72. Retrieved from https://jtec.utem.edu.my/jtec/article/view/2874