Modelling Human Support Agent for Managers During Stress

Authors

  • Noraziah ChePa Human Centered Computing, Computational Inteligence Research Group, Universiti Utara Malaysia
  • Azizi Ab Aziz Human Centered Computing, Computational Inteligence Research Group, Universiti Utara Malaysia
  • Haneed Gratim Human Centered Computing, Computational Inteligence Research Group, Universiti Utara Malaysia

Keywords:

Stress, Managers’ Performance, Human Support Agent, Computational Model,

Abstract

Patterns of stress at work become a popular topic and have been reported everywhere. Work related performance during stress is a pattern of reactions that occurs when managers are presented with work demands that are not matched with their knowledge, skills, or abilities, and which challenge their ability to cope. Although there are many prior findings pertaining to explain the development of manager performance during stress, less attention has been given to explain the same concept through computational models. In such, a descriptive nature in psychological theories about managers’ performance during stress can be transformed into a causal-mechanistic stage that explains the relationship between a series of observed phenomena. This paper proposed a human support agent model for analyzing managers’ performance during stress. Set of properties and variables are identified through past literatures to construct the model. Differential equations have been used in formalizing the model. Set of equations reflecting relations involved in the proposed model are presented. The developed model has been simulated by applying it to different scenarios. Mathematical analysis has been used for the evaluation of the model. Results showed that the support model is able to show the effects of different levels of stress on managers’ performance. The proposed model is essential and can be encapsulated within an intelligent agent or robots that can be used to support managers during stress

Downloads

Published

2016-11-01

How to Cite

ChePa, N., Ab Aziz, A., & Gratim, H. (2016). Modelling Human Support Agent for Managers During Stress. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 8(8), 33–37. Retrieved from https://jtec.utem.edu.my/jtec/article/view/1315

Issue

Vol. 8 No. 8: Science and Technology for Sustainable Development and Improving Quality of Life I

Section

Articles

License

TRANSFER OF COPYRIGHT AGREEMENT

The manuscript is herewith submitted for publication in the Journal of Telecommunication, Electronic and Computer Engineering (JTEC). It has not been published before, and it is not under consideration for publication in any other journals. It contains no material that is scandalous, obscene, libelous or otherwise contrary to law. When the manuscript is accepted for publication, I, as the author, hereby agree to transfer to JTEC, all rights including those pertaining to electronic forms and transmissions, under existing copyright laws, except for the following, which the author(s) specifically retain(s):

  1. All proprietary right other than copyright, such as patent rights
  2. The right to make further copies of all or part of the published article for my use in classroom teaching
  3. The right to reuse all or part of this manuscript in a compilation of my own works or in a textbook of which I am the author; and
  4. The right to make copies of the published work for internal distribution within the institution that employs me

I agree that copies made under these circumstances will continue to carry the copyright notice that appears in the original published work. I agree to inform my co-authors, if any, of the above terms. I certify that I have obtained written permission for the use of text, tables, and/or illustrations from any copyrighted source(s), and I agree to supply such written permission(s) to JTEC upon request.


Most read articles by the same author(s)