Evaluation in Serious Game Supply Chain Management with Blockchain Smart Contract

Abstract

Blockchain game technology and Smart Contracts bring significant changes for users by enabling direct transactions without intermediaries. This innovation allows faster and more efficient  payments and transactions and reducing costs typically charged by traditional financial institutions. However, the development of  blockchain game technology often neglects user perspective in supply chain management. This study evaluates the involvement of various actors (farmers, Village Unit Cooperatives, distributors, and customers) to ensure the effective application of smart contracts., which are cryptographic agreements digitally verified by participants. The Heuristic Evaluation method was applied, focusing on User Interface and User Experience, with usability testing conducted on 30 participants using the System Usability Scale (SUS). The results show  that the application’s navigation design allows users to track data easily and promotes transparency among actors in decentralized agricultural product transactions. The evaluation results were: User Registration (UR) 100%, Farmer Stock 80%, Farmer Shop (FSH) 90%, Farmer KUD Transaction (FK) 75%, KUD Stock (KS) 100%, KUD Shop (KSH) 90%, KUD Consumer Transaction (KD) 78%, Farmer Auction(FA) 55%, Farmer KUD Bidding Transaction (FBT) 75%, and Consumer Stock (CS) 88%. Additionally,  usability testing using the SUS method produced an average score of 81.083, classified as “marginal-excellent.”