Anggrainingsih, Rini, Bara Okta Pratista Johannanda, and Denis Eka Cahyani. “Business Process Evaluation of Outpatient Services Using Process Mining”. Journal of Telecommunication, Electronic and Computer Engineering (JTEC) 10, no. 2-4 (July 3, 2018): 125–128. Accessed April 20, 2024. https://jtec.utem.edu.my/jtec/article/view/4329.