Madyatmadja, E. D., . Meyliana, and H. Prabowo. “Participation to Public E-Service Development: A Systematic Literature Review”. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), vol. 8, no. 3, June 2016, pp. 139-43, https://jtec.utem.edu.my/jtec/article/view/1019.