Algaet, M. A., Z. A. Muhamad Noh, A. S. Hasan Basari, A. S. Shibghatullah, A. A. Milad, and A. Mustapha. “A Review of Service Quality in Integrated Networking System at the Hospital Scenarios”. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), vol. 7, no. 2, Dec. 2015, pp. 61-69, https://jtec.utem.edu.my/jtec/article/view/615.