Mohd Jamil, J., Mohd Nawawi, M. K. and Ramli, R. (2016) “Customer Satisfaction Model for Mobile Phone Service Providers in Malaysia”, Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 8(8), pp. 165–169. Available at: https://jtec.utem.edu.my/jtec/article/view/1339 (Accessed: 5May2024).