Hamzah, M. H. I., Baharom, F., & Mohd, H. (2017). A Service-Oriented Architecture Adoption Maturity Matrix using Kano Model: Cross Evaluation between IT and Business Benefits. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 9(2-12), 105–112. Retrieved from https://jtec.utem.edu.my/jtec/article/view/2778