The User's Satisfaction of Graphic User Interface in Designing for Health Care Mobile Application

Authors

  • Orawit Thinnukool Department of Modern Management and Information Technology, College of Arts, Media and Technology, Chiang Mai University, 50200, Chiang Mai, Thailand.
  • Noodchanath Kongchouy Department of Mathematics and Statistics, Faculty of Science, Prince of Songkla University, 90100, Songkhla, Thailand.

Keywords:

Graphic User Interface, Mobile Health Care, User’s Satisfaction,

Abstract

Health Care Mobile Application (HCMA) is a popular mobile application which is nowadays used to assist in the treatment of symptoms for patients in primary healthcare. Appropriate development processes, in terms of designing characteristics for the graphic user interface (GUI) is a hot topic for developers when involved with design. Graphics, color scheme, size, buttons, menu, navigational functions, and screen space are important points that need to be considered when designing an application. User characteristics such as age range is a main variable which directly affects user satisfaction and system acceptance. Therefore, it is important to determine how to develop appropriate GUI in HCMA for a variety of user characteristics simultaneously increasing user satisfaction. The aim of this study is to test five different layouts of the GUI, design level and elasticity of the GUI and depth level of smart phone screen. Numerous aspects of user satisfaction related to GUI will be illustrated. Based on the development of android operation system devices, satisfaction has been tested by statistical analysis to show which GUI-pattern is appropriately designed for each age range and which layout encourages or discourages the user in terms of satisfaction in the HCMA design.

References

International Data Corporation (IDC), IDC Press Release Worldwide Smartphone 2015-2019 Forecast and Analysis, according to IDC. (2015), Retrieved on May 2, 2015 from

http://www.idc.com/getdoc.jsp?containerId=254912.

Lunden, I., 6.1B Smartphone Users Globally By 2020, Overtaking basic fixed phone subscriptions. Techcrunch.com, (2015) Retrieved on May 3, 2015 from http://techcrunch.com/2015/06/02/6-1bsmartphone-users-globally-by-2020-overtaking-basic-fixed-phonesubscriptions.

Dehlinger, J., and Dixon, J., “Mobile application software engineering: challenges and research direction”, In: MobiCase 2011- Mobile Software Engineering Workshop, Santa Monica. 2001.

Tim, H., “Android grabs record 85 percent smartphone share”, 2015. Retrieved on July 2, 2015 from

http://www.pcworld.com/article/2460020/.

Fiordelli, M., Diviani, N., and Schulz, P.J., “Mapping mHealth

research: a dcade of evolution”, Journal Medicine Internal Res., vol.15, 2013, pp.95.

Wang, H. Y., and Guo, Z. J., “Overseas mobile health information development”, Mod. Electron. Information Technology., vol.04, 2011, pp.10-14.

Wang, H.Y., and Ma, L., “The Whole Intervention service model used in the rehabilitation of patients with schizophrenia”, Chin. Nurs. Manage, vol.04, 2012, pp.22-24.

Guerri, J. C., Anton, A.B., Pajares, A., Minfort, M., and Sanchez, D., “A Mobile device application applied to low back disorders”,

Multimedia Tools and Application, vol.42, 2009, pp.317-340.

Li, J., Moore, N., Akter, S., Bleisten, S., and Ray, P., “Health for Influenza Pandemic Surveillance in Developing Countries”, In:

Processing of 42rd Hawaii International Conference on System Sciences, 2011, pp.236-2375.

Office of Disease Prevention and Health Promotion, National Action Plan to Prevent Health Care-Associated Inflection Road Map to Elimination, 2015. Retrieved on May 2, 2015 from

http://www.health.gov/hcq/pdfs/hai-action-plan-ltcf.pdf.

Hennig-Thurau, T., and Klee, A., “The impact of customer satisfaction and relationship quality on customer retention: a critical reassessment and model development”, Psychology and Marketing., vol.14,no.8,1997, pp.737-764.

Oliver, R. L., “Whence customer loyalty”, Journal of Marketing, vol.63, no.1, 1999, pp.33-44.

Lee, Y. S., “Older Adults’ User Experiences with Mobile Phones: Identification of User Clusters and User Requirements”, Doctoral dissertation, 2007.

Christian A., “Mobile Optimization: 4 Tips for Tapping into the Asian Market”, February 12, 2015. From:

http://www.clickz.com/clickz/column/2394962/mobile-optimization--tips-for-tapping-into-the-asian-market.

Chen, H. M., Chen, S. Y., and Li. J. S., “User interface design and evaluation for a mobile application with travel news reader”, Lecture Notes in Electrical Engineering, vol.329, 2015, pp.197-204.

Nilsson, G. E., “Design patterns for user interface for mobile applications. Advances in Engineering Software”, vol.40, no.12, 2009,pp.1318-1328.

Rebecca, S., and Sarah, J. I., “Review and analysis of existing mobile phone applications for health care associated infection prevention”,American Journal of Infection Control, vol.43, no.6, 2015, pp.572-6.

Free, C., Phillips, G., Galli, L., Watson, L., Felix, L., Edwards, P., Patel, V., and Haines, A., “The effectiveness of mobile-health technology-based health behavior change or disease management interventions for health care consumers: A systematic review”, PLOS Medicine, 2013, pp.2-45.

Nanji, A., “Mobile Trends: Most Popular Phones, Screen Sizes, and Resolutions”, Marketing prof., 2014. Retrieved on May 3, 2015 from http://www.marketingprofs.com/charts/2014/25740/mobile-trendsmost-popular-phones-screen-sizes-and-resolutions.

Wiredu, G., “User appropriation of mobile technologies: Motives, conditions and design properties”, Information and Organization, vol.17, no.2, 2007, pp.110-129.

Downloads

Published

2017-04-01

How to Cite

Thinnukool, O., & Kongchouy, N. (2017). The User’s Satisfaction of Graphic User Interface in Designing for Health Care Mobile Application. Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 9(1-5), 11–15. Retrieved from https://jtec.utem.edu.my/jtec/article/view/1824

Issue

Vol. 9 No. 1-5: Smart City Technology in Communication and Computer Engineering III

Section

Articles

License

TRANSFER OF COPYRIGHT AGREEMENT

The manuscript is herewith submitted for publication in the Journal of Telecommunication, Electronic and Computer Engineering (JTEC). It has not been published before, and it is not under consideration for publication in any other journals. It contains no material that is scandalous, obscene, libelous or otherwise contrary to law. When the manuscript is accepted for publication, I, as the author, hereby agree to transfer to JTEC, all rights including those pertaining to electronic forms and transmissions, under existing copyright laws, except for the following, which the author(s) specifically retain(s):

  1. All proprietary right other than copyright, such as patent rights
  2. The right to make further copies of all or part of the published article for my use in classroom teaching
  3. The right to reuse all or part of this manuscript in a compilation of my own works or in a textbook of which I am the author; and
  4. The right to make copies of the published work for internal distribution within the institution that employs me

I agree that copies made under these circumstances will continue to carry the copyright notice that appears in the original published work. I agree to inform my co-authors, if any, of the above terms. I certify that I have obtained written permission for the use of text, tables, and/or illustrations from any copyrighted source(s), and I agree to supply such written permission(s) to JTEC upon request.