SCOT Theory: Theory for Engaging the Citizen's' Self-Knowledge in the Decision Making of E-Government

Abstract

A stable theory that will fit with decision making in E-Government is a major point for establishing the EGovernment platform. This would contribute to lessen the gap generated from ICT system application with users, and reduce the gap between the government and citizens. However, the Egovernment platform is facing many items which obstruct its application. One of these items is the gap between the public sector and the decision making in the e-government. This study will contribute to lessen the gap generated from ICT system applications with users, and reduce the gap between the government and public. This paper focuses on three major steps. The first step is the theories related with the decision making in the E-government, the second step is a stable theory with the decision making in E-government, and the third step is the Social Construction of Technology Theory (SCOT). This research attempts to suggest and discuss the possible solutions to develop the decision making model in the E-government by depending on the SCOT theory. The results of this article are as follows: This study has realised the necessity to develop a suitable model, which could support the current case of a decision making system in the Iraqi e-government, and generally, this study has realised the necessity to support the citizens' participation in the decision making of the e-government.