Antecedents to User Adoption of Interactive Mobile Maps
Keywords:
Antecedents, Ease of Use, Enjoyment, Interactive Mobile Maps, Perceived Usefulness, User Adoption,Abstract
There are several studies on user adoption of new technologies. These studies attempt to determine the underlying antecedents or factors that spur users’ adoption or acceptance of such technologies. The original Technology Acceptance Model (TAM) included perceived usefulness and perceived ease of use as determinants of users’ adoption of information technologies. This model was later extended to include perceived enjoyment and other variables. However, in the context of interactive mobile maps, this model or its extensions have not been applied yet. This informed and underscored the objective of this investigation. This study is aimed at applying the TAM model’s extension to the context of interactive mobile maps. This study therefore examines perceived usefulness, perceived ease of use and perceived enjoyment as antecedents to user adoption of interactive mobile maps using TAM model. The model was used to evaluate users’ adoption of the technology (interactive mobile map) with perceived usefulness, perceived ease of use and perceived enjoyment as antecedents. A survey approach was used and the findings revealed that all the three factors used in this study explain well the variance in user adoption of interactive mobile maps. Perceived usefulness, perceived ease of use, and perceived enjoyment have significant positive effect on user adoption of interactive mobile maps. In sum, this study further confirms and validates the TAM model.References
G. Leitner, S. Plattner, M. Hitz, “Usability Evaluation of mobile
Applications in leisure oriented Contexts”. 13th Int’l Conf. on Info. &
Comm. Technologies in Tourism, Lausanne, Switzerland, 18 - 20
January 2006.
J. Lee, J. Forlizzi, S.E. Hudson, “Iterative Design of MOVE: A
Situational Appropriate Vehicle Navigation System”, Human-Computer
Interaction Institute and School of Design, Carnegie Mellon University,
Pittsburgh, PA, USA. 2005.
J. Kjeldskov et al., “Evaluating the Usability of a Mobile Guide: The
influence of Location, Participants and Resources”. Behavior and
Information Technology (BIT), vol.24, no.1, 2005, pp.51- 65.
J. Kjeldskov, C. Graham, “A Review of Mobile HCI Research Methods”. 5th Int’l Conf. on Human-Computer Interaction with Mobile Devices and Services, Udine, Italy, 8-11 September 2003, pp.317-335.
P.W. Jordan, An introduction to Usability. London: Taylor & Francis Ltd, 1998.
A. Hinze, G. Buchanan, “Context awareness in Mobile Tourist
Information Systems: Challenges for User Interaction”. 7th
Int’l Symp. on Human Computer Interaction with Mobile Devices and Services 2005.
F. Heidmann, F. Hermann, M. Peissner, “Interactive maps on Mobile,
Location-Based Systems: design solutions and usability testing”. In
Mobile Cartography, International Cartographic Conference (ICC 2003),
Durban, South Africa, 10 - 16 August 2003, International Cartographic
Association, pp.1299-1306
T. Reichenbacher, Mobile Cartography - Adaptive Visualisation of Geographic Information on Mobile Devices. PhD Dissertation,
Department of Cartography, Technical University of Munich, Germany,
R,S. Nagi, Cartographic visualization for mobile applications. MSc Thesis, Int’l Institute for Geo-Information Science and Earth
Observation (ITC), Enschede, the Netherlands, December, 2004.
C. Düpmeier, et al., “Using SVG-based Maps for Mobile Guide Systems: A Case Study for the Design, Adaptation, and Usage of SVG-based Maps for Mobile Nature Guide Applications”. 4th Annual Conf. in scalable Graphics, 15-18 August 2005) Enschede, the Netherlands.
J. Markoulidakis, et al., “Mobility Modeling in Third-Generation Mobile Telecommunications Systems”. IEEE Personal Comm., vol.4, no.4,1997, pp.41.56.
I. Ajzen, “From intentions to actions: a theory of planned behavior”, in J. Kuhlman and J. Beckmann eds. Action Control J. Springer, 1985, pp.11
S. Ha, L. Stoel, “Customer e-shopping acceptance: antecedences in a technology acceptance model”. J. Bus. Res., vol.62, 2009, pp.565-571.
D. Nguyen, Understanding perceived enjoyment and continuance intention in mobile games. Master’ Thesis, Aalto University, Finland, 2015.
M. Chutter, “Overview of the technology acceptance model: origins, developments, and future directions”. Working paper on Information Systems, vol.9, no.37, 2009.
F.D. Davis, R.P. Bagozzi, P.R. Warshaw, “Extrinsic and intrinsic motivation to us computers in the workplace”, J. Applied Social Psychology, vol.22, no.14, 1992, pp.1111- 1132.
D. Cyr, M. Head, A. Ivanov, “Design aesthetics leading to m-loyalty in mobile commerce”. Info & Manag., 2006, pp.950-963.
F.D. Davis, “Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology”, MIS Quarterly, vol.13, 1989, pp.319-340.
M. Zhu, F. Nah, F. Zhao, “Factors influencing users’ adoption of mobile computing” , in J. Mariga (ed.) Managing e-commerce and mobile computing technologies , Idea Group Pub., Hershey, PA, 2003, pp.260-271.
M. Igbaria, T. Guimaraes, G.B. Davis, “Testing The Determinants Of Microcomputer Usage Via Structural Equation Model”, J. Manag. Info.
Systems, vol.11, no.4, 1995, pp.87-114.
J.W. Moon, Y.G. Kim, “Extending the TAM for a World-Wide-Web context”, Info. & Manag., vol.38, 2001, pp.217-230.
J,F. Hair, W.C. Black, B.J. Babin, R.E. Anderson, Multivariate data analysis: a global perspective, Pearson Education, 2010.
L.J. Cronbach, “Test validation”, in R.L. Thorndike (ed.), Educational measurement, 2nd ed. Washington, DC: American Council on Education, 1971, pp.443-507.
C. Fornell, D.F. Larcker, “Evaluating structural equation models with unobservable variables and measurement error”. J. marketing research,1981, pp.39-50.
A. Hussain, E.O.C. Mkpojiogu, Z. Hussain, “Usability evaluation of a web-based health awareness portal on Smartphone devices using ISO 9241-11 model”. Jurnal Teknologi, vol.77 no.4, 2015, pp.1-5.
A. Hussain, E.O.C. Mkpojiogu, “An application of ISO/IEC 25010 standard in the quality-in-use assessment of an online health awareness system”. Jurnal Teknologi, vol.77, no.5, 2015, pp.9-13.
A. Hussain, E.O.C. Mkpojiogu, E.O.C. “The effect of responsive web design on the user experience with laptop and Smartphone devices”. Jurnal Teknologi, vol.77, no.4, 2015, pp.41-47
I. Ajzen, M. Fishbein, Understanding attitudes and predicting social behavior, Englewoods Cliffs, NJ.: Prentice-Hall, 1980.
V. Venkatesh, M.G. Morris, G.B. Davis, F.D. Davis, “User acceptance of information technology: toward a unified view”. MIS Quarterly, vol.27, 2003, pp.425-478
A. Hussain, E.O.C. Mkpojiogu, F. Hassan. “Systematic review of mobile learning applications for children”. Proceedings of the 2nd International Conference on Information and Communication Technology for Transformation (IC-ICT4T’16), 5-7 April 2016, Kota Kinabalu, Sabah, Malaysia.
A. Hussain, E.O.C. Mkpojiogu. “Usability evaluation techniques in mobile commerce applications: a systematic review”. Proceedings of the 1st International Soft Science Conference (ISSC’16), 11-13 April 2016, Langkawi Island, Malaysia.
A. Hussain, E.O.C. Mkpojiogu, “A systematic review of usability test metrics for mobile video streaming apps”. Proceedings of the 1st International Soft Science Conference (ISSC’16), 11-13 April 2016, Langkawi Island, Malaysia.
E.O.C. Mkpojiogu, N.L. Hashim, R. Adamu. “Observed demographic differentials in user perceived satisfaction on the usability of mobile banking applications”. 8th Knowledge Management International Conference (KMICe’16), Chiang Mai, Thailand, 29-30 August 2016.
Hussain, A., & Mkpojiogu, E.O.C. A systematic review on usability evaluation methods in m-commerce apps. Journal of Technology, Electronics & Computer Engineering (JTEC), 2016.
Hussain, A., & Mkpojiogu, E.O.C. Mobile video streaming applications: A systematic review of test metrics in usability evaluation. Journal of Technology, Electronics & Computer Engineering (JTEC), 2016.
Downloads
Published
How to Cite
Issue
Section
License
TRANSFER OF COPYRIGHT AGREEMENT
The manuscript is herewith submitted for publication in the Journal of Telecommunication, Electronic and Computer Engineering (JTEC). It has not been published before, and it is not under consideration for publication in any other journals. It contains no material that is scandalous, obscene, libelous or otherwise contrary to law. When the manuscript is accepted for publication, I, as the author, hereby agree to transfer to JTEC, all rights including those pertaining to electronic forms and transmissions, under existing copyright laws, except for the following, which the author(s) specifically retain(s):
- All proprietary right other than copyright, such as patent rights
- The right to make further copies of all or part of the published article for my use in classroom teaching
- The right to reuse all or part of this manuscript in a compilation of my own works or in a textbook of which I am the author; and
- The right to make copies of the published work for internal distribution within the institution that employs me
I agree that copies made under these circumstances will continue to carry the copyright notice that appears in the original published work. I agree to inform my co-authors, if any, of the above terms. I certify that I have obtained written permission for the use of text, tables, and/or illustrations from any copyrighted source(s), and I agree to supply such written permission(s) to JTEC upon request.